Shipping & Refund Policy

SHIPPING

We offer $6 flat rate standard shipping on USA domestic orders.

 

Shipping over $150 is Free.    

 

$30 shipping internationally.

 

All orders are processed within 1-4 business days after receiving your order confirmation email. When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

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                         Orders placed after 2pm will be processed  the next business day.  

                             

                              Business days refer to M-F and exclude national holidays.

 

 

 

                        Returns:                       NOVO BLANCHE
                                                                   122 Main st
                                                              Woodbridge NJ,07095

You have 10 days from when your order is delivered, to ship it back to us for a refund.
The items should have all tickets attached and be in perfect condition.

Parcel must meet the below requirements in order to be accepted for a refund:

To accept the return, the product(s) must be returned in full condition in its original packing, undamaged, with its label attached, not worn.

Any parcel returned after the prescribed timeframe shall be refused and returned to the sender. The costs and risks of the return of products) runs by the sender.

To accept the return:

Ensure all products are exactly as you received them, with the tag and seal still attached.
 

Please write the reason of return.
All products that come in their box must be returned in their original packaging, undamaged box.

                                            We do not cover the costs of returned items.